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Returns Policy
 

We always hope you will be pleased with your Dog & Field purchase however, in the unlikely event that you are not happy we offer a full 30 day money back guarantee.

When you receive your delivery please check everything is in the package you ordered. Please advise within 24 hours of your goods being delivered if there is anything missing/damaged. In the event of you wishing to swap an item due to ordering the wrong item then please contact us. We will always be accommodating and will do everything we can to help you.

If you wish to cancel your order please contact us at your earliest opportunity. Once dispatched, an order cannot be canceled but can be returned for a refund.

When returning an item it is advised to obtain proof of postage or send by a signed for service where possible.

All refunds will be processed within 48 hours of receipt of the returned goods.

We do not accept responsibility for items that have become defective through misuse or abuse.

It is the buyers responsibility for return postage.

 

 

 

returns dog and field